When every minute counts, we will quickly and efficiently arrange an urgent air cargo transportation within optimal budget of time and resources. We aim to satisfy all needs of our clients.
URGENT AD-HOC CHARTER
RATIONALLY USING EVERY MINUTE
For urgent charters, this aspect is crucial and we try to look ahead, anticipate and avoid various problematic situations that may occur.
Recently, we received a request saying we need to deliver urgent cargo from France to Slovakia. The specific nature of the order was that the request came during night, when, as a rule, most of the airports in France are closed. Despite the late hour and complexity of the order, our operator provided the client with a plan of action within just 10 minutes, offering to choose an airport operating at night in the city of Rennes, France. The task was completed as soon as possible, and the client was satisfied, which is always the most important objective for us.
KEEPING SMART PRICING POLICY
We have received a large order for the urgent transportation of spare car parts from Poland to Italy. The process was quite labour-intensive: extensive flights planning, organizing a flight schedule, preparing a convenient crew schedule, and providing accompaniment for each flight.
TIMELY RESPONDING TO ANY COMPLEXITY
We have received a request for organizing a flight Hungary – Tangier (Morocco) with technical landing in Girona (Spain), where the plane broke down. Our task was to come up with the replacement for the aircraft as soon as possible, as well as having to obtain a permit in Morocco for a substitute aircraft.
OFFERING NON-STANDARD SOLUTIONS
We received an urgent request at night. At that time, the plane was in Girona and we needed to fly empty to the loading airport. The difficulty was that there was only one person at the airport – the dispatcher on the Tower, who was not able to provide ramp handling.
LOOKING TO THE FUTURE
Recently, we had to arrange several flights from Spain to Hungary. It was crucial to choose the right time for the airport to refuel. Especially, it was necessary to take into account the nighttime and try to go strictly according to the schedule.